Sirena Resort Curaçao
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Sirena Resort Curaçao
Home
Apartments
Rent a car
FAQ
Reviews
Book your stay
Invest in Curaçao
Blog
🇱🇺 NL
Meer
  • Home
  • Apartments
  • Rent a car
  • FAQ
  • Reviews
  • Book your stay
  • Invest in Curaçao
  • Blog
  • 🇱🇺 NL

  • Home
  • Apartments
  • Rent a car
  • FAQ
  • Reviews
  • Book your stay
  • Invest in Curaçao
  • Blog
  • 🇱🇺 NL

Frequently Asked Questions

The "Deluxe" apartments are brand new, featuring more modern finishes, higher ceilings, and larger terraces or balconies. Located in the newest phase of the resort, they offer added comfort and style. The "Standard" apartments are situated in the original part of the resort and are comfortably furnished with everything you need for a pleasant stay.


Our apartments come fully furnished and equipped with all the comforts you need. You’ll enjoy:

  • An open kitchen with electric stove, microwave, refrigerator, dishwasher, coffee maker, and kettle
  • A living room with a comfortable seating area, smart TV, and air conditioning
  • Bedrooms featuring queen or double beds (depending on the apartment type) and air conditioning
  • Bathroom(s) with shower, toilet, and sink
  • Storage space with a washing machine
  • A spacious terrace or balcony with seating
  • Complimentary Wi-Fi, including bed linen and towels


Yes, all bedrooms and the living room are equipped with quiet, energy-efficient air conditioning. You can control the units yourself.


We kindly ask you to use them responsibly: water and electricity are valuable resources in Curaçao. Always turn off the air conditioning manually when leaving the apartment, as this is not done automatically.


💡The utility costs are listed under the section Booking & Rates.


Yes, bed linens and towels are included in the rental price and will be ready for you upon arrival. 


Beach towels for use at the beach or pool are not included by default but can be rented optionally at the reception.


No, you don’t need to bring beach towels. Large towels for use at the pool and/or beach are provided in the apartment.


Yes, free high-speed wireless internet is available in every apartment and around the pool area.


Booking & Rates

You can easily book online via our website. Prefer personal contact? Feel free to call or email us, we’re happy to assist you.


Yes, it’s possible to temporarily hold a reservation. Please contact our team for this. When doing so, please mention your desired period, number of guests, and apartment type (Deluxe or Standard).


The minimum stay is 3 nights. For the Christmas and New Year period, the minimum stay is 7 nights.


Yes, within the terms of our cancellation policy. Please contact us in time. We charge an administration fee of USD 45 for any booking changes.


At Sirena Resort, you can choose between two rate types — so you book in the way that suits you best:


💸 Non-Refundable Rate – Book with 15% Discount

  • 100% of the rental amount is paid upon booking
  • No refunds available for cancellations, changes, or no-shows

🕓 Standard Rate – Flexible Payment

  • Payment upon arrival (by debit or credit card)
  • Only available under the following conditions:
    • Flight details are provided within 48 hours after booking, OR
    • You are resident in Curaçao (verification via sedula or local address)


Our rates are based on the following seasonal classification:


🟡 High season

  • December 1 to April 30
  • July 1 to August 31


⚪ Low season

  • May 1 to June 30
  • September 1 to November 30


🔴 Holiday periods & special dates
During the following holidays, adjusted rates and sometimes minimum stays apply:

  • December 15 to January 2 – Christmas & New Year (minimum stay: 7 nights)
  • April 18 to 21, 2025 / April 3 to 6, 2026 – Easter
  • May 29 to June 1, 2025 / May 14 to 17, 2026 – Ascension
  • August 25 to September 1, 2025 / September 3 to 9, 2026 – Labour Day Weekend


Yes, late check-out is available on request and subject to availability. Additional charges may apply.


Yes, mid-stay cleaning can be added for USD 50 per session, including linen change. For stays longer than 7 nights, mid-stay cleaning is mandatory.


Yes, every tourist in Curaçao pays a 7% turnover tax (OB) on the rental amount. This tax is legally required and charged upon booking.


Water and electricity are relatively costly in Curaçao. We kindly ask you to use these resources consciously and sparingly.


Please use air conditioning preferably only at night while sleeping and always turn off all units manually when leaving the apartment.


Normal consumption is included in the daily fee for water and electricity:

  • USD 20 per day for a 2-bedroom apartment
  • USD 30 per day for a 3-bedroom apartment


These amounts are listed separately on your reservation.


Yes, upon request we can provide additional child amenities in the apartment:

  • Baby cot: USD 20 per day
  • High chair: USD 10 per day


These services are subject to availability and charged separately. Please preferably specify your needs when making the booking.


Yes, upon request we can provide additional bedding options in the apartment:

  • Baby cot: USD 20 per day
  • Extra bed: USD 30 per day


These services are subject to availability and charged separately. Please preferably specify your needs when making the booking.


Upon request, we provide mobility aids such as:

  • Shower chair
  • Walker


Additional services include:

  • Meal service
  • Festive decorations for special occasions


Prices available on request. These services are subject to availability and charged separately. Please preferably specify your needs when making the booking.


Yes, we offer a pre-arrival grocery service so your fridge is stocked when you arrive.


Service fee: USD 25 + 10% of the total grocery bill 


Please submit your grocery list at least 3 days before arrival. We’ll make sure everything is ready in the apartment.


Yes, we offer airport pick-up service, subject to availability. Please provide your flight details well in advance.


Price: USD 45 one-way (Van suitable for up to 6 passengers)


Yes, it is possible depending on availability. Sirena Resort has a limited number of rental cars, so we recommend booking well in advance if you want to guarantee a car during your stay. 


On-site, you can always check at reception if any cars are available for day or short-term rental.


Car Rental Information page


We always recommend taking out travel and cancellation insurance. This ensures you are well covered in case of cancellation, delays, medical expenses, or lost luggage.


Payment Terms

For bookings under our Standard rate, no deposit is required, you pay upon arrival (debit or credit card).


For the Non-Refundable rate, full payment (100%) is required upfront at the time of booking.


Before departure, please check that your bank card is set for worldwide use or global coverage. This prevents issues when paying on the island and ensures smooth payment upon arrival.


No traditional security deposit is required. Instead, we apply a small Carefree Stay Fee of USD 15 per night, which contributes to a damage fund used to cover minor damages during your stay.


We trust our guests to treat the apartment and its inventory with care. For accidental minor damages, this fund is used to cover repairs without extra charges to you.


However, in cases of intentional or severe damage, guests are responsible for costs up to USD 500. This ensures everyone enjoys a well-maintained and comfortable stay.


Please report any damage immediately to reception or at checkout


Your Stay

Curaçao enjoys sunny and warm weather year-round, with little rain. The dry season from January through September is ideal for a sun holiday. December is especially popular due to the festive holidays and lively island atmosphere.


  • Check-in is available from 3:00 PM.
  • Check-out must be completed by 11:00 AM.
  • Late check-out is possible upon request and subject to availability, with an additional fee.


Yes, all guests — whether staying in a "Deluxe" or "Standard" apartment — have access to all resort facilities, including:

  • Two swimming pools with sun terraces
  • Jacuzzis
  • Recreation areas and playgrounds
  • BBQ zones
  • Fully equipped fitness center

Everything is designed to offer you a relaxing and comfortable stay.


Guests are welcome during your stay. If you’d like your visitors to use the pool, jacuzzi, or fitness center, please notify reception in advance. Day passes are available for a fee.


Use of the BBQ zones does not require prior registration. Parties or gatherings are not allowed without prior consultation with reception.


No, unfortunately pets are not allowed on the resort.


Yes, Sirena Resort is a gated and secure community with controlled access and surveillance cameras. Your safety and peace of mind are our top priorities.


es, Sirena Resort is located in a central and safe neighborhood on a side street off Santa Rosa Road. As everywhere, we advise not to carry valuables when out and about and to watch your belongings carefully — just as you would at home.


Barbecuing on your own balcony or terrace is not permitted. There are designated BBQ zones on the resort where you can enjoy a barbecue. After use, please kindly leave the BBQ clean and tidy for the next guest.


There is no standard entertainment program at the resort.


However, you can reserve child amenities like a baby cot or high chair in advance.
Childcare is available on request via an external, reliable service. Please contact us well in advance to arrange this.


Near Sirena Resort, you’ll find several supermarkets:

  • Mangusa Hypermarket (about 5 minutes by car) – one of the largest supermarkets on Curaçao
  • Centrum Supermarkt Mahaai (about 8 minutes by car) – modern and well-stocked
    There is also a small supermarket within walking distance:
  • Serulora Minimarket (about 10 minutes on foot) – ideal for daily essentials


Absolutely! In the Santa Rosa area, you’ll find various dining options.


The popular neighborhoods of Jan Thiel, Mambo Beach, and the charming center of Willemstad are all within short driving distance. Here you can enjoy a wide selection of restaurants, beach clubs, and cozy cafés.


Feel free to ask reception for tips or help with reservations!


In case of emergency:

  • Call the local emergency number 911 immediately
  • Or contact the reception desk
  • A basic first aid kit is available at reception.

Upon arrival, also ask about the nearest medical post or pharmacy. The Botica Mampuritu Pharmacy is about a 6-minute walk from the resort.


Pool & Fitness

The pool is open daily from 7:00 AM to 10:00 PM.


To avoid disturbing other guests, we kindly ask that the pool and jacuzzis are not used outside these hours.


For everyone’s safety and comfort, the following rules apply:

  • No glassware near the pool or jacuzzis
  • No loud music or disruptive behavior
  • Children must always be supervised by an adult
  • No diving or running on the wet deck
  • Please return loungers to their proper place after use


Thank you for your understanding and cooperation!


The fitness room at Sirena Resort is open daily from 7:00 AM to 10:00 PM. Access is free for all resort guests.


We kindly ask you to:

  • Respect the house rules
  • Leave the equipment clean and tidy after use
  • Wear appropriate sportswear and shoes while exercising


Location

Sirena Resort Curaçao
Kaya Djembe 23
Santa Rosa, Willemstad
Curaçao
Tel: +599 9 670-6191
Email: contact@sirenaresortcuracao.com


The resort is centrally located on the island, close to beaches, shops, and the center of Willemstad, an ideal base to explore Curaçao.


Within short driving distance of Sirena Resort, you’ll find several supermarkets:


🛒 Mangusa Hypermarket (approx. 5 minutes by car)
Open 7:00 AM to 8:00 PM, Monday to Saturday


🛒 Centrum Supermarkt Mahaai (approx. 8 minutes by car)
Open 7:00 AM to 9:00 PM, Monday to Saturday


🛒 Serulora Minimarket (approx. 10 minutes on foot)
Open 8:00 AM to 8:00 PM, Monday to Saturday


🕙 Esperamos Supermarket (Santa Maria) is open on Sundays from 8:00 AM to 1:00 PM


🕘 For emergencies, there are 24/7 minimarkets at some nearby gas stations (e.g., Goisco or Curoil)


Sirena Resort Curaçao is centrally situated, making all key destinations easily accessible:


✈️ Hato Airport – approx. 20 minutes by car


🏙️ Willemstad (Punda & Otrobanda) – approx. 10 minutes by car


🏖️ Mambo Beach & Jan Thiel Beach – approx. 10–15 minutes by car


🏝️ Westpunt beaches (such as Grote Knip & Cas Abou) – approx. 35–45 minutes by car


Sirena Resort is the perfect base for island exploration: central, easily reachable, and with plenty of facilities on-site.


Transportation

Curaçao is easily accessible with direct flights from Europe, the USA, and South America. From the airport, it’s about a 15-minute drive to Sirena Resort Curaçao. You can arrange a rental car or use our transfer service.


From the Netherlands, KLM offers daily direct flights from Amsterdam. TUI fly and Corendon also offer flights 


from various European cities. From the USA, airlines include American Airlines, JetBlue, and United Airlines. Regional flights are provided by Divi Divi Air and Winair, among others.


You can book tickets directly online via:

  • https://www.klm.nl/en-nl/flights-to-curacao
  • https://www.corendonairlines.com/en/flights-from-amsterdam-to-curacao
  • https://www.tui.nl/flights/curacao


Visitors from most European countries (such as the Netherlands, Belgium, and Germany), the United States, Canada, and several South American countries do not need a visa for a holiday in Curaçao. You may stay up to 90 consecutive days, with a maximum of 180 days per year (including Dutch passport holders).


Make sure your passport is valid for the duration of your stay and fill in the digital immigration card before arrival. You can do this easily via:
🌐 https://dicardcuracao.com/portal


If you plan to stay longer or come from a country that requires a visa, please contact the Curaçao Immigration Service or your travel agency in advance.


Renting a car is highly recommended during your stay in Curaçao. Public transport is limited, and many beaches, attractions, and restaurants are spread out across the island. With a car, you’re flexible and can make the most of your holiday.


You can easily rent a car via Sirena Resort — ask reception about availability or visit our Car Rental Information page for all details.


Yes, every apartment has its own parking space on the resort grounds. You park safely within the gated premises of Sirena Resort, which has a secure entrance gate. Your car is always well protected.


Yes, we can arrange an airport transfer for you.


Please let us know at booking, or at least 48 hours before arrival, if you would like to use a taxi or transfer service. Our driver will be waiting at Hato Airport to bring you comfortably to Sirena Resort Curaçao.


We can also organize your return transfer to the airport via reception. Price: USD 45 per trip (max. 6 persons). This service is optional and subject to availability.


Practical tips

The apartments have 220 Volt outlets of types C and F, as commonly used in Europe. If you’re coming from Europe, you won’t need a travel adapter.


If you’re from a country with different plugs (such as the UK or USA), a travel adapter is recommended.


There are plenty of outlets in every apartment, including near the bedside and in the kitchen. You might want to bring a power strip or USB charger if you need to charge multiple devices at once.


The sun in Curaçao is strong and the UV index is high year-round. To protect your skin and enjoy your stay safely, we recommend:

  • Applying broad-spectrum sunscreen regularly, even on cloudy days
  • Wearing a wide-brimmed hat and UV-protective sunglasses
  • Seeking shade during peak sun hours (usually between 11 AM and 3 PM)
  • Staying well hydrated throughout the day


Following these simple tips helps you enjoy the beautiful island while keeping your skin healthy and safe.


Curaçao is best explored by car, but keep a few local driving rules in mind:

  • Drive on the right side of the road
  • Drivers from the right do not have priority unless indicated by signs
  • Some traffic rules differ from European standards, so stay alert


💡Tip: Take your time at roundabouts and pay attention to local driving habits.


Sirena Resort Curaçao offers various facilities including a pool, spa, restaurant, and beach access.


Refueling on Curaçao might work a bit differently than you’re used to. Here’s how:

  • Drive to the pump (you might need to wait briefly)
  • Note the pump number
  • Pay in advance at the cashier — give the pump number and the amount you want to pay
  • Pay in cash or by card
  • Fuel the chosen amount at the pump
  • If you pay too much, you can get the remainder back at the cashier


💡 Tip: Not all gas stations accept foreign cards. Always carry some cash just in case.


Nearby gas stations:

  • Curoil Santa Rosa – approx. 4 minutes by car
  • Goisco / Curoil Sta. Rosaweg – approx. 5 minutes by car
  • Curoil Mahaai – approx. 8 minutes by car
  • Curoil Caracasbaaiweg – toward Jan Thiel / Mambo, approx. 10 minutes by car


Most are self-service and some are open 24/7.


Yes, tap water in Curaçao is clean, high quality, and safe to drink. It meets international standards and tastes good too.


Mosquitoes can be present in the evenings, especially near plants and standing water. Bring insect repellent or ask reception for a suitable product.


💡Tip: Wear light, long-sleeved clothing in the evening if you’re sensitive to mosquito bites.


Light and airy clothing is ideal due to the warm climate. For evenings or air-conditioned places (like restaurants or supermarkets), it’s handy to have a light sweater or jacket.


The resort offers excellent mobile coverage and free Wi-Fi in all apartments and around the pool.


💡 Tip: For cheap calls or internet, buy a local SIM card (e.g., Digicel or Flow). Ask reception for nearby sales points.


Curaçao is in the UTC-4 time zone (Atlantic Standard Time).

🌍 Time differences compared to other countries:

  • 🇳🇱 Netherlands
    • Winter: Curaçao is 5 hours behind
    • Summer (DST): Curaçao is 6 hours behind
  • 🇺🇸 USA (New York / Miami – Eastern Time)
    • No time difference year-round
  • 🇨🇦 Canada (Toronto – Eastern Time)
    • No time difference year-round
  • 🇧🇷 Brazil (Brasilia)
    • Usually 1 hour ahead of Curaçao
  • 🇦🇷 Argentina (Buenos Aires)
    • Usually 1 hour ahead of Curaçao
  • 🇨🇴 Colombia (Bogotá)
    • Same time zone as Curaçao: UTC-4


Yes, tipping is customary as a token of appreciation for good service.

  • In restaurants, 5–10% is usual unless service charge is included
  • Housekeeping, luggage help, and personal services also appreciate a small tip


💡Tipping is voluntary but warmly appreciated.


The official currency is the Caribbean guilder (XCG). The US dollar (USD) is widely accepted in shops, restaurants, supermarkets, and gas stations.


💡 Note:

  • Euros are not accepted in Curaçao
  • Change is often given in XCG, even when paying in USD
  • Many places accept credit/debit cards.


Don’t forget to fill in your online immigration card (ED card) before traveling to Curaçao.
You can do this easily here:
🌐 https://dicardcuracao.com/portal


The card is mandatory for everyone entering Curaçao and can be completed a few days before departure.


We strongly advise taking out good travel and cancellation insurance. These can cover costs related to cancellation, delays, medical expenses, or lost luggage.


Other Information

Contact us if you can’t find the answer to your question.

View our General Terms & Conditions for all legal details regarding your booking and stay.


View our Car Rental Terms & Conditions for all legal details regarding your car rental.


Want to know how we handle your personal data? Check our Privacy Policy for information on how we process and protect your data.


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Sirena Resort Curaçao

Kaya Djembe 23, Willemstad, Curaçao, Caribbean

+599 9 670 6191

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